SimDeskRemote SupportStart free →The AnyDesk alternative that’s part of your helpdesk.
AnyDesk gives you a fast remote desktop. SimDesk gives you remote support that starts from the ticket, records itself, and files back to the customer — screen control, unattended access, file transfer and voice included.
⚡ A standalone remote-desktop tool means your techs still copy session notes into tickets by hand. SimDesk removes that step entirely.
SimDesk vs AnyDesk, side by side
| Capability | SimDesk | AnyDesk |
|---|---|---|
| Attended support (code, no install/login) | Yes | Yes |
| Unattended access | Yes | Yes |
| Built into a helpdesk / ticketing | Native — launch from the ticket | No |
| Session auto-logged & recorded to the ticket | Yes | No |
| Two-way voice in-session | Yes | Limited |
| Typical price | Free | ~$15–30 / license / mo |
| SOC 2 Type II + ISO 27001 / 27701 | Yes | Partial |
| Runs as a full platform (helpdesk, CRM, HR…) | Yes | No |
See what you’d save
No per-operator fees, no per-device tiers, no renewal quote. Whatever AnyDesk costs your team today, that whole line item goes away — registration and email verification is all it takes.
Get SimDesk free →Everything a support team needs
Starts from the ticket
Launch a session from the ticket or customer card. It logs and records straight back — no copy-paste.
No install for the customer
Attended support: they run a tiny app, read you a 6-digit code, and you’re in. No account, no setup.
Unattended access
Reach servers and always-on machines with a Secret ID + key — for maintenance without someone at the desk.
Recorded & auditable
Every session can be recorded and attached for training and compliance — included, not an upsell.
Files, clipboard & voice
Transfer files, share clipboard both ways, and talk to the customer over two-way voice in the session.
Secure by design
Explicit on-screen consent, secret-key unattended, SOC 2 Type II and ISO 27001/27701 certified.
Questions teams ask when switching from AnyDesk
Is SimDesk a good AnyDesk alternative?
Yes. SimDesk covers attended and unattended remote support, screen control, file transfer, clipboard, two-way voice and session recording — and, unlike AnyDesk, it’s built into a helpdesk so the session logs straight to the customer’s ticket.
Is SimDesk cheaper than AnyDesk?
SimDesk Remote Support is free, versus roughly $15–30/license for AnyDesk’s team plans — and it includes session recording and helpdesk integration that AnyDesk charges extra for or doesn’t offer.
Does SimDesk record sessions?
Yes — sessions can be recorded and attached to the ticket for audit and training, included at no cost.
What platforms does SimDesk support?
Windows and Linux. The person receiving help just enters a 6-digit code — no install or login required.
Ready to leave AnyDesk behind?
Start free in minutes. Bring your team, keep your workflow, drop the bill entirely.
Get SimDesk free →